What We Discovered from Constructing GovSlack

Slack launched GovSlack in July 2022. With GovSlack, authorities businesses, and people they work with, can allow their groups to seamlessly collaborate of their digital headquarters, whereas conserving safety and compliance on the forefront. Utilizing GovSlack consists of the next advantages:

  • Helps key authorities safety requirements, resembling FedRAMP Excessive, DoD IL4, and ITAR
  • Runs in AWS GovCloud information facilities
  • Permits exterior collaboration with different GovSlack-using organizations by means of Slack Join
  • Gives entry to your individual set of encryption keys for superior auditing and logging controls
  • Permits permission and entry controls at scale by means of Slack’s enterprise-grade admin dashboard
  • Features a listing of curated purposes (together with DLP and eDiscovery apps) that may combine with Slack
  • Maintained and supported by US personnel
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Earlier than the massive launch, the Cloud Foundations group spent nearly two quarters organising the infrastructure wanted to run GovSlack.

GovSlack is the very first service Slack launched on AWS Gov infrastructure. Subsequently we needed to spend a big period of time studying the variations between commonplace and Gov AWS and making modifications to our tooling and the platform to have the ability to run on Gov AWS.

On this weblog put up, we’re going to have a look at how we constructed the AWS infrastructure wanted for GovSlack and challenges we confronted. When you’re serious about constructing a brand new service on AWS GovCloud, this put up is for you.

How are GovCloud accounts associated to industrial accounts?

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Not way back, Slack began transferring from a single AWS account to baby accounts. As a part of this challenge, we additionally made vital modifications to our international community infrastructure. You may learn extra about this within the weblog posts Constructing the Subsequent Evolution of Cloud Networks at Slack and Constructing the Subsequent Evolution of Cloud Networks at Slack – A Retrospective. We had been in a position to make the most of most of our learnings into constructing the GovSlack community infrastructure.

To begin with, AWS Gov accounts don’t have any billing functionality. The sources within the Gov accounts will propagate their billing right into a linked shell industrial AWS account. Whenever you request a Gov AWS account, a linked shell industrial AWS account is routinely created. Subsequently the very first thing we needed to do was to request a Gov root AWS account utilizing our root payer industrial account. This was a prolonged course of, however not as a result of it was a technically tough factor to do—it was so simple as clicking a button on our root industrial AWS account. Nevertheless including the Gov Accounts to our current agreements with AWS did take a couple of weeks. As soon as we had our Gov root account, we had been in a position to request extra GovCloud accounts for our service groups. It’s price mentioning that GovCloud baby accounts nonetheless have to be requested utilizing the industrial AWS API utilizing the create-gov-cloud-account name.

When a brand new GovCloud baby account is created, you’ll be able to assume the OrganizationAccountAccessRole within the baby account through the GovCloud root account’s OrganizationAccountAccessRole (this function identify might differ should you override the identify utilizing –role-name flag).

Let’s have a look at what are these hyperlinks seem like in a diagram:

As we are able to see above, all our GovCloud sources prices are propagated to our root industrial AWS account.

How did we create GovCloud accounts?

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As we mentioned above, we use the AWS organizations API and the create-gov-cloud-account name to request a brand new GovCloud baby account. This course of creates two new accounts: the GovCloud account and the linked industrial AWS account. We use a pipeline on the industrial aspect for this portion of the method. Then the linked industrial AWS account is moved to a extremely restricted OU, so it’s blocked from creating any AWS sources in it.

We use a Jenkins pipeline within the AWS Gov partition to configure the GovCloud baby account. We are able to assume the OrganizationAccountAccessRole of the brand new baby account from the GovCloud root account as quickly as it’s created. Nevertheless our Gov Jenkins providers are situated in a devoted baby account. Subsequently there’s a step on this pipeline that may replace the kid account’s OrganizationAccountAccessRole’s belief coverage, so it may be assumed by the Jenkins staff. This step have to be accomplished first earlier than we are able to transfer on to different steps of the kid account configuration course of.

How can we separate GovDev and GovProd?

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As talked about beforehand, one of many core compliance necessities for a GovCloud setting was that solely US individuals can be approved to the manufacturing setting. With this requirement in thoughts we made the choice to face up two Gov environments, one being the manufacturing Gov setting, recognized internally as “GovProd”, and a second setting, often called “GovDev”. The GovDev setting will be accessed by anybody and check their providers earlier than being deployed to GovProd by US personnel.

To make sure we’ve full isolation between these environments, we’ve approached the construct out utilizing a full shared-nothing paradigm, which allows the environments to function in fully totally different AWS organizations. The layer 3 networking mesh we use (Nebula) is totally disconnected, that means the networks are completely segregated from each other.

To archive this, we created two AWS organizations in GovCloud, and underneath every of those organizations, an an identical set of kid accounts to launch our providers within the Dev and Prod environments.

Is that this actually remoted?

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When a brand new baby account is created, we have to use the Gov root account for assuming the OrganizationAccountAccessRole’s into it for the primary portion of the provisioning as we mentioned right here. Since solely US personnel can entry the Gov prod accounts, solely US personnel are in a position to entry the Gov root account, as this account has entry to imagine the OrganizationAccountAccessRole within the baby accounts. Subsequently the preliminary provisioning of dev accounts additionally need to run on Gov prod Jenkins, and US personnel are required to be engaged to kick off the preliminary a part of GovDev accounts creation.

Different challenges

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GovProd additionally lacks some AWS providers, resembling CloudFront and public zones in Route53. Moreover, once we are utilizing the AWS CLI in GovCloud, we should cross within the –area flag or set the AWS_DEFAULT_REGION setting variable with a Gov area because the AWS CLI all the time defaults to a industrial area for API calls.

Route53 and ACM

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A few of our Gov providers use AWS ACM for the load balancer SSL certifications. We keep away from utilizing e-mail certificates validation as this doesn’t enable us to auto-renew expiring certificates. ACM DNS helps auto-renewal however requires public DNS data to take action. Subsequently, we use the identical devoted industrial DNS account for validating our ACM certificates as properly. Entry to this industrial DNS account is restricted to US personnel.

Route53

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AWS GovCloud doesn’t help public Route53 zones. Nevertheless personal zones are allowed. We created a GovDev and Gov Prod DNS account for internet hosting personal Route53 zones. The Cloud Foundations group creates VPCs in a set of accounts managed by us, then we use AWS Transit gateways to attach totally different areas collectively and construct a world community mesh. Lastly these VPCs are shared into baby accounts to summary the complexity of organising networks from utility groups. You may learn extra about how we do that in our different two weblog posts Constructing the Subsequent Evolution of Cloud Networks at Slack and Constructing the Subsequent Evolution of Cloud Networks at Slack – A Retrospective

The personal Route53 zones we create are connected to the shared VPCs, in order quickly as a file is added to those zones, it may be resolved inside our VPCs.

Nevertheless since GovCloud doesn’t help public DNS, we have to create these data on the industrial aspect. Subsequently, we created a devoted industrial AWS account for internet hosting public GovSlack DNS data. Entry to this industrial DNS account is restricted to US personnel.

How can we switch artefacts between industrial and GovCloud?

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AWS doesn’t help assuming roles between AWS commonplace and AWS GovCloud partitions. Subsequently we created a mechanism to compliantly cross objects to GovCloud.

This mechanism ensures the objects are pulled into AWS GovCloud partition from the usual partition utilizing AWS IAM credentials. Credentials to entry the usual partition for pulling these objects are saved securely on the AWS GovCloud partition.

Terraform modules

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We use Terraform modules for constructing our infrastructure as a group of interdependent sources resembling VPCs, Web Gateways, Transit Gateways, and route tables. We needed to make use of the identical modules for constructing our Gov infrastructure so we are able to preserve these patterns constant between AWS Gov and commonplace partitions. One key distinction between the industrial and Gov AWS sources are the sources ARNs. Industrial ARNs begin with arn:aws versus Gov ARNs begin with arn:aws-us-gov.

Subsequently we needed to construct a quite simple Terraform module known as aws_partition. Utilizing outputs of this module, we are able to programmatically construct ARNs and uncover which AWS partition we’re in.

Let’s have a look at the aws_partition module,

information "aws_caller_identity" "present" 

information "aws_arn" "arn_details" 
  arn = information.aws_caller_identity.present.arn


output "partition" 
  worth = information.aws_arn.arn_details.partition


output "is_govcloud" 
  worth = change(information.aws_arn.arn_details.partition, "gov", "") != information.aws_arn.arn_details.partition ? true : false

Now let’s have a look at a instance utilization,

module "aws_partition" 
  supply = "../modules/aws/aws_partition"


information "aws_iam_policy_document" "instance" 
  assertion 
	impact = "Enable"

	actions = [
	  "s3:GetObject",
	]

	sources = [
	  "arn:$module.aws_partition.partition:iam::*:role/some-role",
	]
  


useful resource "aws_config_config_rule" "instance" 
  rely = module.aws_partition.is_govcloud ? 1 : 0

  identify = "example-rule"

  supply 
	proprietor             = "AWS"
	source_identifier = "S3_BUCKET_SERVER_SIDE_ENCRYPTION_ENABLED"
  

VPC endpoints

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Over the past three years Slack has been working very onerous to utilize AWS’ VPC endpoints for accessing native AWS providers in our industrial setting. They scale back the latency and enhance the resiliency of our techniques, whereas additionally lowering our networking prices.

With all these benefits, it’s very straightforward to imagine that it’s a easy transfer, however one evident situation that we’ve present in each the industrial and GovCloud transfer to VPC endpoints is that AWS doesn’t all the time help all providers in all AZs. Very often we’ve discovered that we have to help the flexibility for techniques to entry AWS providers each with and with out VPC endpoints, which at instances can create summary edge circumstances that may be onerous to account for.

Whereas AWS is consistently releasing these VPC endpoints at a AZ degree, we nonetheless haven’t reached 100% of providers enabled for 100% of the areas/AZs we run our service in.

AWS-SSO

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Whereas we had been constructing out the Gov setting, we began by utilizing IAM customers to bootstrap the Gov setting, however this was solely ever going to be a short-term answer. AWS lately launched the AWS-SSO answer into their industrial setting and much more lately of their Gov setting. As this was an entire greenfield buildout it was a great alternative to experiment with new applied sciences and enhance our current implementation.

In contrast to AWS’ commonplace IAM roles, AWS-SSO permission units are an org-wide international (throughout your complete org, versus an account) useful resource, and this modifications how we construct and deploy them.

Since deploying AWS-SSO within the GovCloud setting, we’ve taken the learnings and back-ported it into our industrial setting. Whereas we already had an current SSO system in place for entry to everything of our industrial AWS setting, utilizing AWS-SSO has made this course of quite a bit smoother and simpler.

So what have we discovered?

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Rebuilding our complete community infrastructure gave us the flexibility to check our tooling, processes,  and Terraform modules, and gave us the chance to make enhancements. We had been in a position to clear up a mess of hardcoded values and alter issues to be extra reusable. We had been additionally in a position to take a step again and have a deep dive into our processes, instruments, AWS footprint and acquire a larger understanding of our platform as this complete course of gave us a chance to rebuild Slack from scratch.